General
FAQ
Account & Billing
- How do I use a promo code?
- How can I change my email settings or password?
- What are my payment options?
- How do I update my credit card information?
- How can I get a refund?
- I don’t remember the email used to register my account?
Troubleshooting
- My login isn’t working. What do I do?
- I'm logged in, but I can't get past the homepage.
- My movie keeps freezing and won’t play, what’s wrong?
- Video Playback Issues (Desktop)
- Video Playback Issues (Tablets/Mobile)
- Video Playback Issues (Amazon Fire TV)